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Data breaches are inevitable but damage can be minimised

There’s been yet another data breach of a commercial firm that deals with millions of retail customers. Domino India’s server is reported to have been breached by hackers and information of about 180 million customers has been placed in public domain. The company accepted that there has been a breach but added that the relevant financial information remains safe.

In a rapidly digitalising world, hackers represent a new threat dimension. Breaches are not uncommon across the world. However, the extent of damage they cause can be limited by an appropriate regulatory framework.

Also read: User info linked to 18 crore Domino’s orders leaked

India’s long awaited personal data protection legislation needs to be passed at the earliest. It’s almost 18 months since the legislative exercise started. In the personal data protection law, whenever it is passed, we need to see a sharper focus on purpose limitation. This principle is one of the pillars of the legislative framework of the digital economy and ensures that there is restraint on the part of companies in collecting customer data. Another important measure to protect users is to make sure that once firms fear that there has been a breach, it’s made mandatory to inform likely victims. This will allow them to protect themselves by changing passwords.



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